Before you contact the Information Standards Service Desk, please attempt to resolve your NHS Data Model and Dictionary query by one of the following means:
For queries submitted to the Information Standards Service Desk, please email firstname.lastname@example.org.
The subject of your email should read 'NHS Data Model and Dictionary Query'. Please include your:
You should expect to receive a response within 6 working days from the day when your request was originally received by the NHS Data Model and Dictionary Service.
After receiving a response you will be asked to complete a customer satisfaction survey, this is your opportunity to rate the quality of our NHS Data Model and Dictionary Service and the quality of the response you received.