Submitting a Query

Before you contact the Information Standards Service Desk, please attempt to resolve your NHS Data Model and Dictionary query by one of the following means:

For queries submitted to the Information Standards Service Desk, please email information.standards@nhs.net.

The subject of your email should read 'NHS Data Model and Dictionary Query'. Please include your:

  • Full name
    • Job title
    • Telephone number
    • Full postal address
    • Organisation code (if you are an NHS user) and
    • A full description of your query with a suggested resolution.

You should expect to receive a response within 6 working days from the day when your request was originally received by the NHS Data Model and Dictionary Service.

After receiving a response you will be asked to complete a customer satisfaction survey, this is your opportunity to rate the quality of our NHS Data Model and Dictionary Service and the quality of the response you received.

  •  NHS Data Model and Dictionary Content

Access the NHS Data Model and Dictionary Main Menu.

  •   Help Pages

If you need help using the NHS Data Model and Dictionary, access the Help pages.

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